Fiorella is an experienced educator in communication, business and marketing, known for her humanistic approach to teaching, which has consistently led to positive results in, with over 97% student satisfaction. She currently teaches as a Business and Administration Instructor at Granville College and is a sessional Faculty member at University Canada West (UCW) in Vancouver, BC.

With over 16 years of experience in marketing, sales, and customer service across Europe, North America, and South America, Fiorella brings a global perspective to her teaching. She excels in curriculum development, student mentorship, and the use of online learning management systems. She is also pursuing a certificate in Equity, Inclusion, and Diversity, driven by her own personal experiences, to deepen her advocacy and support for empowering the next generation of Canadian leaders.

She has taught a range of courses, including:

Professional Communication
Careers, Resumes and Interviewing - Professional Communication in Today's Digital Social and Mobile World - Mastering Team Skills and Interpersonal Communication

Customer Service Skills
Customer Service solutions - Proven tools to outstanding Customer Service - Emotional Intelligence in customer service - Human Behaviour

Organizational Behaviour
Motivation - Leader behaviour and power - People Skills - Interpersonal communication - Group structure and processes - Attitude development and perception - Change processes - Conflict and negotiation - Work design

Integrated Brand Promotion
Marketing and Communication plan - Personal Branding - Media Planning  - Sales - Social Media

Social Media and Digital Marketing
Digital Marketing Foundations - SEO - Analytics - Email Marketing - Paid Search Marketing - Social Media - Digital Strategy